View Full Version : acquring information from the satellite

12-26-2003, 10:55 PM
i have a dsr6000 running 2.52.i cant get past - last step:acquiring information from the satellite wont get past 0%.i just changed out the card to the new one they are using now.saying i have no signal but i have tried a regular receiver and both cables work and getting a signal at 93%.are both tuners broke? they were working fine before the card change.please help

12-26-2003, 11:49 PM
a sereis1 gets all its data off tuner1, not 2. You could have a perfect tuner2 and get 0% if tuner1 is problematic. What did you do prior to card insertion? DId you power down the unit and restart it? When I did my cards, I just inserted new ones, then old, then new, no loss of signal of power down at all. You can also insert new and call dtv, same thing. Report back on what you did step by step. Whats the signal strength screen show?