Moving 500Gig to new HR10-250 problems

[mixelpix]

I had one of the notorious bad HDMI interface HR10-250's. D* just sent me a replacement unit. I removed the original drive and plugged in the pair of 250's from my original and the box won't boot. I get the initial Powering Up, Please Wait... onscreen and nothing more.

Anyone know why this might happen? I have the dual drive config fully hacked with no scramble, swupdate=false, tivoweb+, etc. and I'd hate to go thru all that again, not to mention losing the hours of programs I want to preserve on the hardware replacement.

Any suggestions would be greatly appreciated.

[PlainBill]

The first suggestion is to post the serial console output. The second suggestion is to check the jumpers and ribbon cable.

PlainBill

[desplaines]

mixelpix-

I don't think you can just move drives from one machine to another like that-the box/hardware and the drive data are 'matched'.

[Spydertech]

mixelpix-

I don't think you can just move drives from one machine to another like that-the box/hardware and the drive data are 'matched'.

desplaines - you are partially correct... The software on the drives is matched to the hardware (motherboard), but it should still boot up. The initial screen you get is an Error #51, Hardware. This can be cleared using a the 51killer script and rebooting.

mixelpix's issue is that he is never getting to that stage. It is hanging on boot up.

PlainBill is correct - without more info (serial output) this is all guess work. Jumpers, power, cables - these are the first to check.

Spydertech

[mixelpix]

I'll be working on this more tonight but I've done a few Tivo's before and have never had a problem where I took a set of drives from one working system and placed them into the same make and model and didn't have it work. I was wondering if there was something unique to the Hr10-250.

Everything was working before I removed the whole dual drive assembly and installed it in the replacement unit. I know the drive jumpers are correct and power is getting to both drives. It looks like I'll need to make myself a console cable to get any further.

Thanks for the pointers so far.

[mixelpix]

Ah, time to be humble...

I did find the solution to the problem. I was so methodical in my testing that I created the exact same problem every time. The problem ended being the IDE cable not remaining seated properly while installing the dual drive bracket.

Since I had the bracket with both drives already mounted, there was some twisting and lifting to get everything in just the right place. As a result of that twisting and lifting, one side of the IDE cable popped up. Once I reseated the connector after tightening all the screws, everything works.

Thanks for the help and it does show that you ALWAYS need to check the basics.

[Spydertech]

Glad you found the problem...

I'm also glad that you posted the fix for it... Too often people have a problem and forget to post back once they get it fixed...

Spydertech