SD-DVR40 Failed While Preparing Data

[pbubel]

Hello All,
Picked up one of those refurbished SD-DVR40's on eBay. Its working fine but won't complete a daily call. When I force a daily call it connects, spends about 45 minutes downloading (My 6.2 Update I assume), hangs up, spends 5 minutes or so "preparing data", before displaying "Failed, while preparing data". This has happened 3 or 4 times now from both my Vonage VOIP line and my parents land line. The test calls go through fine. Anybody know how I can fix this?

[Narf54321]

Start with Clear and Delete everything (from the menu).

If that fails, try the dreaded Guided Setup.

Also, since you started another thread begging for an image, you could just get a new hard drive and install a new image on that. Then replace the current drive in your Tivo.

[fantmn]

Is the unit subscribed with DTV? I had a similar problem until I got the DTivo subscribed. It would call and download, then fail.

Also please keep related stuff in a single thread. It makes it easier to keep up with everything you have done in the trip to getting the Tivo up and running.