PDA

View Full Version : Swap outs heating up



labbie48
03-20-2008, 07:58 PM
Got a call today from DirecTV to swap out my HR10-250 for a HR21-700. Told them I was happy with my HR10-250 and really didn't need an upgrade. I was then told that "shortly" this receiver will no longer receive HD content.

Well, to make a long story short, the CSR told me all owners of record with the HR10's are being called to make the swap. The swap out is free and they are actually sending someone out to deliver the HR21 and do the swap. They're doing it on Saturday so they must be on a deadline to get the HR10's out of the loop.

Fortunately I still have my hacked HDVR2 and R10 left.

Yes, it's a lease so I guess they can do what they want since they do own it.

Anyone else get this call?

stevel
03-20-2008, 08:04 PM
Lots of people are getting these calls. (Not me, though. I do have a HR10 but also have an HR20 and HR21. I paid $199 for my initial HR20.)

It is not true that "shortly" you will no longer receive HD content, but you will receive less and less over the coming year, and eventually none. If you get the LA HD networks on your HR10, you will lose those shortly.