Daily Call Failing with Failure to Load Series Message

[ronsch]

This has been happening for the last few days every time there is a call home for new guide data.

Current tclient log:

Aug 2 04:10:57 (none) tcphonehome[120]: Log file rotation complete.
Aug 2 04:10:57 (none) comm[120]: CallStatusReporter: Phase: Load_To_DB, Status Failed
Aug 2 04:10:57 (none) comm[120]: CallStatusReporter: sending message "EX|19"
Aug 2 04:10:57 (none) tcphonehome[120]: TClient failed: EX|19
Aug 2 04:10:57 (none) tcphonehome[120]: Sending dialup event, subtype 8, msg EX|19
Aug 2 04:10:57 (none) tcphonehome[120]: setCallStatus called with: Failed state 0
Aug 2 04:11:04 (none) tcphonehome[120]: LastCallAttempt at 1217650078
Aug 2 04:11:04 (none) tcphonehome[120]: setting call status to: Failed
Aug 2 04:11:04 (none) tcphonehome[120]: setting call in progress to 0 (second successCount)
Aug 2 04:11:04 (none) tcphonehome[120]: Setting callActive to 0
Aug 2 04:11:04 (none) comm[120]: CallStatusReporter: sending data changed event 20
Aug 2 04:11:04 (none) tcphonehome[120]: destroying CommGlobals!
Aug 2 04:11:04 (none) tcphonehome[120]: pCommMempool empty
Aug 2 04:11:11 (none) tcphonehome[120]: Setting MCP PhoneHome action: ENABLED

Otclient with all the details attached.

[ronsch]

Well, this finally resolved itself. The last attempt succeeded and a check of the tclient log shows that the file that was causing the issues is no longer in the download stream.