That chip is probably part of your modem circuit. There are kits you can buy from 9th Tee and probably Weaknees as well for repairing your modem. You can also send it to ElectricLegs for repair. Check the 9th Tee website for more info and tips on checking the modem circuit. I don't imagine this would have anything to do with your database updating problem since that's all done on the hard drive.
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