Here is the latest "confidential" BS that Robert has sent out, asking everyone to wait just a few more weeks instead of buying from a reputable merchant like best buy
Originally Posted by DTV TiVo DealerS T R I C T L Y C O N F I D E N T I A L
The repeated delays and extremely limited availability of the HR10-250 is like a wild rollercoaster ride for all of us. We had secured significant inventory to fill every order in a very fast delivery schedule. Unfortunately, manufacturing delays and the limited production has put pressure on DIRECTV to divert inventory to other dealers before completing our orders. This will hopefully give you more insight on your, my company?s and my own position.
We will continue to receive small shipments from the normal distributors? inventory weekly or bi-weekly plus our larger DIRECTV allocations of 210 HR10-250s will begin again by the end of next week or no later than the beginning of the week of June 7th. Another large DIRECTV allocation of 210 HR10-250s are on schedule to be shipped the week of June 14th. We have 450 scheduled for the last week of June and enough allocated in July to fill every remaining order. I am very sorry we could not get enough HR10-250s to deliver everyone's pre-order faster, but we are proud to be the leader on the forefront of this tremendous product. We are in the home stretch now. You are in the shipment scheduled for the last week in June.
I have included the credit card authorization form you will need to complete if you haven?t already done so or now want to update the credit card we have on file for you or your shipping method.
The HD DVR is an incredible product. Personally, I love it and get a thrill when enjoying award winning video/audio presented on the latest HD/DD equipment. I have always enjoyed science and art and experiencing the highest level of quality art and science elevates us to a new quality of life, rich in enhancing graphics and audio that enhances the images. I have a passion for this business and will continue my life career in this emerging advanced technology.
I enjoy the distinction of fostering the top 3 largest TC threads, delivering a large volume of DIRECTV DVR?s and now the HD-DVR. I look forward to maintaining my superior relationships with the development, QC, product management, and marketing management and to be a voice for our requirements to help push change to rapidly grow our technology with the highest quality standards we all demand. I also look forward to even more forward looking useful threads that continue our tradition and mission of enhancing communication among our members about their mutual interests.
After all, isn't that what we are all here for? Being on the bleeding edge can sometimes be a double-edged sword, but more advanced technology, powerful, multiple purpose appliances and functionality all running together and faster is enhancing our quality of life.
We extend special discount pricing, exclusively to the avs/TC forum membership. These promotions add many technology-minded folks as new members to the forums. One new member who joined after finding my site doing a Google search became one of my most active critics.
I actually appreciate some criticism because I?m convinced it has made ValueElectronics a better company. I remember when one terrific and very technical member contacted me with a technical error on my site. I thanked him and a rash of expert members who then jumped in and did a thorough critique of my site which benefited us enormously.
Now to the current issues: To get a deposit refund, I have asked for proof of purchase because that is the deal we agreed on when you chose to put down a voluntary deposit to secure the product with an equal discount. We entered into a unique and different sales transaction that was simple and very easy to understand and clearly disclosed. No one can say they did not know about the cancellation and deposit refund policy as it was your choice to put down no deposit, 25., 50., 75. or 100. dollars. Here are more reasons why I am requesting your receipt and s/n.
Sending me your receipt with the s/n is our assurance that you actually have received this extremely difficult product to acquire. Many dealers have thought they would receive inventory that did not materialize. I do not want to give refunds where my customers actually do not receive the other HR10-250 order. This example has actually happened many times.
The receipts and s/n are my proof to the suppliers that what they did was take my customers and move them to other dealers to accomplish their agenda and not yours or ours.