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Thread: smartctl I/O error (split from: TiVoWebPlus - includes DUAL TUNER support, compatibil

  1. #1
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    smartctl I/O error (split from: TiVoWebPlus - includes DUAL TUNER support, compatibil

    I am having a problem with the smartctl on the HD-TIVO in tivowebplus on a brand new drive.


    -- TiVo model number = HR10-250
    -- TiVo software version = 3.1.5
    -- TiVoWebPlus version = 1.0
    -- method used to hack the TiVo = boot exploit
    -- detailed description of the problem=

    I get this error from the info screen:
    Device: WDC WD2500JB-00EVA0 Supports ATA Version 6
    Smartctl: Smart Values Read Failed
    Smart Values Read failed: Input/output error







    -- steps we should take to duplicate your problem

    I executed smartctl -c that is in /bin and got this:
    Device: WDC WD2500JB-00EVA0 Supports ATA Version 6
    Smartctl: Smart Values Read Failed
    Smart Values Read failed: Input/output error



    -- did you test with any other versions or was this working on a previous version? if so, which version?
    No


    Any help/ideas would be appreciated.

  2. #2
    Join Date
    Nov 2002
    Posts
    38
    Quote Originally Posted by redstone
    I am having a problem with the smartctl on the HD-TIVO in tivowebplus on a brand new drive.


    -- TiVo model number = HR10-250
    -- TiVo software version = 3.1.5
    -- TiVoWebPlus version = 1.0
    -- method used to hack the TiVo = boot exploit
    -- detailed description of the problem=

    I get this error from the info screen:
    Device: WDC WD2500JB-00EVA0 Supports ATA Version 6
    Smartctl: Smart Values Read Failed
    Smart Values Read failed: Input/output error







    -- steps we should take to duplicate your problem

    I executed smartctl -c that is in /bin and got this:
    Device: WDC WD2500JB-00EVA0 Supports ATA Version 6
    Smartctl: Smart Values Read Failed
    Smart Values Read failed: Input/output error



    -- did you test with any other versions or was this working on a previous version? if so, which version?
    No


    Any help/ideas would be appreciated.
    Just curious, what does the Info screen show?

    mine shows.....
    /dev/hda:
    multcount = 16 (on)
    I/O support = 0 (default 16-bit)
    using_dma = 1 (on)
    readahead = 8 (on)
    geometry = 30401/255/63, sectors = 488397168, start = 0
    drive state is: active/idle

    Device: WDC WD2500LB-55EDA0 Supports ATA Version 6
    Check S.M.A.R.T. Passed

    /dev/hdb:
    multcount = 16 (on)
    I/O support = 0 (default 16-bit)
    using_dma = 1 (on)
    readahead = 8 (on)
    geometry = 30515/255/63, sectors = 490234752, start = 0
    drive state is: active/idle

    Device: Maxtor 6Y250P0 Supports ATA Version 7
    Check S.M.A.R.T. Passed

    the reason i ask is early on when i had a single drive in the unit it it showed a failed SMART test but it was a 1 time deal and ive never seen it again, I just chalked it up as an anomoly
    Last edited by Weez; 08-09-2004 at 09:58 PM.

  3. #3
    Join Date
    Jun 2001
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    94
    For the record I have the same problem on a Hughes DirecTiVo HDVR2 running OS 4.0 with the HMO Superpatch. I have a single 160 GB Samsung in there, and this is what I get on the Info page of TiVoWebPlus 1.0:

    Device: SAMSUNG SP1604N Supports ATA Version 7
    Smartctl: Smart Values Read Failed
    Smart Values Read failed: Input/output error

  4. #4
    Join Date
    Jan 2002
    Posts
    1,778
    Not a TWP issue and not a dev post - moved to Series2 support.

    Try "smartctl -e /dev/hda" prior to "smartctl -c /dev/hda" and see if that makes a difference.

    If this works, it might make sense to add "smartctl -e /dev/hda" to your startup scripts.

    Another way I was able to get it working is to run ide-smart prior to smartctl. ide-smart is a different package and probably is not installed by default.

  5. #5
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    Quote Originally Posted by alldeadhomiez
    Try "smartctl -e /dev/hda" prior to "smartctl -c /dev/hda" and see if that makes a difference.

    Thanks, that did the trick.

  6. #6
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    Jun 2001
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    Worked for me too -- thanks very much alldeadhomiez!

  7. #7
    Join Date
    Dec 2001
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    It worked for me as well, but should I include it in the rc.sysinit.author so it happens automatically or is this somthing I only need to do once?


    HUGE

  8. #8
    Join Date
    Jul 2004
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    167
    Huge,

    You only need to do it once. No need to add it to the start up scripts.

    Dave

  9. #9
    Join Date
    Dec 2001
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    328
    Thanks.




    HUGE

  10. #10
    Join Date
    Feb 2005
    Posts
    10
    Quote Originally Posted by alldeadhomiez
    Not a TWP issue and not a dev post - moved to Series2 support.

    Try "smartctl -e /dev/hda" prior to "smartctl -c /dev/hda" and see if that makes a difference.

    If this works, it might make sense to add "smartctl -e /dev/hda" to your startup scripts.

    Another way I was able to get it working is to run ide-smart prior to smartctl. ide-smart is a different package and probably is not installed by default.
    That actually worked for me, too using the hr10-250.

    Thanks!

  11. #11
    Join Date
    Mar 2005
    Posts
    15
    Very useful thread!! Had the same problem, worked like a charm.

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