The HR20-700 or the newer HR21 is the only current HD DVR offered by DirecTV. The HR10-250 HDTivos are no longer in production and the mpeg2 HD channels will probably make the switch to mpeg4 in the very near future. This will render the HDTivo useful for recording standard def DTV programming and OTA HD channels only.
Please don't PM me or any other members looking for personal assistance. You'll do better by posting (after you've exhausted the search feature, of course) and taking advantage of the collective expertise of the membership instead of a single individual that may or may not be able to help you. Thank you and enjoy your stay at DDB!