1) You may have to install a software update manually since yours is considerably out of date. There comes a time when the software version on the Tivo simply gets too old and may not allow an update to take place. This was true with the older series 1 DTivos stuck at 2.5.2 or older but it may or may not be the case with the HDTivos running 3.1.x.
Originally Posted by madwand
2) It sounds like your TV may be the problem. Try using the component outputs instead of HDMI. You probably won't notice any diffeence in the picture quality.
3) Leave the HDTivo connected to the dish and monitor the phonhe status menu. If it says "Pending restart" then you've taken the update and it will be installed upon the next reboot. You may also be able to download an update that's been taken out of the datastream by forcing several calls.
4) Next time, please post in the correct section. You happened to choose the one forum that does NOT deal with Tivos (i.e., the HR20 is a DirecTV branded homebrew DVR and is not a Tivo).
Please don't PM me or any other members looking for personal assistance. You'll do better by posting (after you've exhausted the search feature, of course) and taking advantage of the collective expertise of the membership instead of a single individual that may or may not be able to help you. Thank you and enjoy your stay at DDB!